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27 lines
1.5 KiB
Markdown
27 lines
1.5 KiB
Markdown
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---
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layout: wiki
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title: How to report an issue
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description: If you have found an issue with ACE3 please read this entry before reporting it.
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group: user
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order: 10
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parent: wiki
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---
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### Before reporting
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If you have found an issue with ACE3 please make sure that ACE3 is really the cause of the problem. To do this try to reproduce the issue with using only `@CBA_A3` and `@ace` on a newly created mission.
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Indicate if the issue appears on stable or development version. In case it is the development version, please also include the commit SHA-1 hash.
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<div class="panel callout">
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<h5>Please note:</h5>
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<p>It's not a valid to simply remove <code>@ace</code> from the mod list to confirm that ACE3 is the culprit.</p>
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<p>If the error happens when using a <b>third-party mod</b> contact the author of the appropriate mod and report the issue there.</p>
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</div>
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### Reporting the issue
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Head over to the [ACE3 GitHub issue tracker]({{ site.ace.githubUrl }}/issues){:target="_blank"} and press the ["New Issue"]({{ site.ace.githubUrl }}/issues/new){:target="_blank"} button in the top right corner. Fill out the issue template. Add a link ([gist](https://gist.github.com){:target="_blank"} or [pastebin](http://pastebin.com){:target="_blank"}) to the client and/or server RPT file. An instruction to find your RPT files can be found [here](https://community.bistudio.com/wiki/Crash_Files#Arma_3){:target="_blank"}.
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A short video clip of the issue might be helpful in resolving it faster.
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