Put support logs into a thread.

app/classes/controllers/users_controller.py

@@ -47,6 +47,10 @@ class Users_Controller:
     def user_query(user_id):
         return users_helper.user_query(user_id)
 
+    @staticmethod
+    def set_support_path(user_id, support_path):
+        users_helper.set_support_path(user_id, support_path)
+
     @staticmethod
     def update_user(user_id, user_data={}, user_crafty_data={}):
         base_data = users_helper.get_user(user_id)

app/classes/models/users.py

@@ -43,6 +43,7 @@ class Users(Model):
     superuser = BooleanField(default=False)
     api_token = CharField(default="", unique=True, index=True) # we may need to revisit this
     lang = CharField(default="en_EN")
+    support_logs = CharField(default = '')
 
     class Meta:
         table_name = "users"
@@ -119,6 +120,7 @@ class helper_users:
                 'api_token': None,
                 'roles': [],
                 'servers': [],
+                'support_logs': '',
             }
         user = model_to_dict(Users.get(Users.user_id == user_id))
 
@@ -171,6 +173,10 @@ class helper_users:
             user = Users.get(Users.user_id == user_id)
             return user.delete_instance()
 
+    @staticmethod
+    def set_support_path(user_id, support_path):
+        Users.update(support_logs = support_path).where(Users.user_id == user_id).execute()
+
     @staticmethod
     def user_id_exists(user_id):
         if not users_helper.get_user(user_id):

app/classes/shared/main_controller.py

@@ -3,6 +3,7 @@ import pathlib
 import time
 import logging
 import sys
+from app.classes.models.server_permissions import Enum_Permissions_Server
 from app.classes.models.users import helper_users
 from peewee import DoesNotExist
 import schedule
@@ -13,6 +14,7 @@ import tempfile
 import zipfile
 from distutils import dir_util
 from app.classes.models.management import helpers_management
+from app.classes.web.websocket_helper import websocket_helper
 
 from app.classes.shared.helpers import helper
 from app.classes.shared.console import console
@@ -128,6 +130,43 @@ class Controller:
         else:
             return False
 
+    def package_support_logs(self, exec_user):
+        websocket_helper.broadcast_user(exec_user['user_id'], 'notification', 'Preparing your support logs')
+        tempDir = tempfile.mkdtemp()
+        tempZipStorage = tempfile.mkdtemp()
+        full_temp = os.path.join(tempDir, 'support_logs')
+        os.mkdir(full_temp)
+        tempZipStorage = os.path.join(tempZipStorage, "support_logs")
+        crafty_path = os.path.join(full_temp, "crafty")
+        os.mkdir(crafty_path)
+        server_path = os.path.join(full_temp, "server")
+        os.mkdir(server_path)
+        if exec_user['superuser']:
+            auth_servers = self.servers.get_all_defined_servers()
+        else:
+            user_servers = self.servers.get_authorized_servers(int(exec_user['user_id']))
+            auth_servers = []
+            for server in user_servers:
+                if Enum_Permissions_Server.Logs in self.server_perms.get_user_permissions_list(exec_user['user_id'], server["server_id"]):
+                    auth_servers.append(server)
+                else:
+                    logger.info("Logs permission not available for server {}. Skipping.".format(server["server_name"]))
+        #we'll iterate through our list of log paths from auth servers.
+        for server in auth_servers:
+            final_path = os.path.join(server_path, str(server['server_name']))
+            os.mkdir(final_path)
+            shutil.copy(server['log_path'], final_path)
+        #Copy crafty logs to archive dir
+        full_log_name = os.path.join(crafty_path, 'logs')
+        shutil.copytree("logs", full_log_name)
+        shutil.make_archive(tempZipStorage, "zip", tempDir)
+
+        tempZipStorage += '.zip'
+        websocket_helper.broadcast_user(exec_user['user_id'], 'send_logs_bootbox', {
+                })
+        
+        self.users.set_support_path(exec_user['user_id'], tempZipStorage)
+
     @staticmethod
     def add_system_user():
         helper_users.add_user("system", helper.random_string_generator(64), "default@example.com", helper_users.new_api_token(), False, False)

app/classes/web/panel_handler.py

@@ -26,6 +26,7 @@ from app.classes.models.crafty_permissions import Enum_Permissions_Crafty, Permi
 from app.classes.models.management import management_helper
 
 from app.classes.shared.helpers import helper
+from app.classes.web.websocket_helper import WebSocketHelper
 
 logger = logging.getLogger(__name__)
 
@@ -769,63 +770,44 @@ class PanelHandler(BaseHandler):
                         del chunk
             self.redirect("/panel/server_detail?id={}&subpage=files".format(server_id))
 
-        elif page == "support_logs":
-            logger.info("Support logs requested. Packinging logs for user with ID: {}".format(exec_user_id))
-            tempDir = tempfile.mkdtemp()
-            tempZipStorage = tempfile.mkdtemp()
-            full_temp = os.path.join(tempDir, 'support_logs')
-            os.mkdir(full_temp)
-            tempZipStorage = os.path.join(tempZipStorage, "support_logs")
-            crafty_path = os.path.join(full_temp, "crafty")
-            os.mkdir(crafty_path)
-            server_path = os.path.join(full_temp, "server")
-            os.mkdir(server_path)
-            if exec_user['superuser']:
-                auth_servers = self.controller.servers.get_all_defined_servers()
-            else:
-                user_servers = self.controller.servers.get_authorized_servers(int(exec_user_id))
-                auth_servers = []
-                for server in user_servers:
-                    if Enum_Permissions_Server.Logs in self.controller.server_perms.get_user_permissions_list(exec_user['user_id'], server["server_id"]):
-                        auth_servers.append(server)
-                    else:
-                        logger.info("Logs permission not available for server {}. Skipping.".format(server["server_name"]))
-            #we'll iterate through our list of log paths from auth servers.
-            for server in auth_servers:
-                final_path = os.path.join(server_path, str(server['server_name']))
-                os.mkdir(final_path)
-                shutil.copy(server['log_path'], final_path)
-            #Copy crafty logs to archive dir
-            full_log_name = os.path.join(crafty_path, 'logs')
-            shutil.copytree("logs", full_log_name)
-            shutil.make_archive(tempZipStorage, "zip", tempDir)
+        elif page == 'download_support_package':
+            tempZipStorage = exec_user['support_logs']
+            #We'll reset the support path for this user now.
+            self.controller.users.set_support_path(exec_user_id, "")
             
-            tempZipStorage += '.zip'
             self.set_header('Content-Type', 'application/octet-stream')
             self.set_header('Content-Disposition', 'attachment; filename=' + "support_logs.zip")
             chunk_size = 1024 * 1024 * 4 # 4 MiB
+            if tempZipStorage != '':
+                with open(tempZipStorage, 'rb') as f:
+                    while True:
+                        chunk = f.read(chunk_size)
+                        if not chunk:
+                            break
+                        try:
+                            self.write(chunk) # write the chunk to response
+                            self.flush() # send the chunk to client
+                        except iostream.StreamClosedError:
+                            # this means the client has closed the connection
+                            # so break the loop
+                            break
+                        finally:
+                            # deleting the chunk is very important because
+                            # if many clients are downloading files at the
+                            # same time, the chunks in memory will keep
+                            # increasing and will eat up the RAM
+                            del chunk
+                self.redirect('/panel/dashboard')
+            else:
+                self.redirect('/panel/error?error=No path found for support logs')
+                return
 
-            with open(tempZipStorage, 'rb') as f:
-                while True:
-                    chunk = f.read(chunk_size)
-                    if not chunk:
-                        break
-                    try:
-                        self.write(chunk) # write the chunk to response
-                        self.flush() # send the chunk to client
-                    except iostream.StreamClosedError:
-                        # this means the client has closed the connection
-                        # so break the loop
-                        break
-                    finally:
-                        # deleting the chunk is very important because
-                        # if many clients are downloading files at the
-                        # same time, the chunks in memory will keep
-                        # increasing and will eat up the RAM
-                        del chunk
-
-            
-
+        elif page == "support_logs":
+            logger.info("Support logs requested. Packinging logs for user with ID: {}".format(exec_user_id))
+            logs_thread = threading.Thread(target=self.controller.package_support_logs, daemon=True, args=(exec_user,), name='{}_logs_thread'.format(exec_user['user_id']))
+            logs_thread.start()
+            self.redirect('/panel/dashboard')
+            return
 
 
 

app/frontend/templates/base.html

@@ -237,6 +237,30 @@ if (webSocket) {
 })
     });
   }
+  if (webSocket) {
+    webSocket.on('send_logs_bootbox', function (server_id) {
+            var x = document.querySelector('.bootbox');
+            if(x){
+            x.remove()}
+            var x = document.querySelector('.modal-backdrop');
+            if(x){
+            x.remove()}
+            bootbox.alert({
+              title: 'Download Support Logs?',
+              message: "We've finished preparing your support logs. Please click download to download",
+              buttons: {
+        ok: {
+            label: 'Download',
+            className: 'btn-info'
+        }
+    },
+    callback: function(){ 
+      console.log("in callback")
+      location.href="/panel/download_support_package"; 
+  }
+});
+    });
+  }
 
   if (webSocket) {
     webSocket.on('send_eula_bootbox', function (server_id) {

app/migrations/20210915205501_users_log_path.py

@@ -0,0 +1,16 @@
+# Generated by database migrator
+import peewee
+
+def migrate(migrator, database, **kwargs):
+    migrator.add_columns('users', support_logs=peewee.CharField(default=""))
+    """
+    Write your migrations here.
+    """
+
+
+
+def rollback(migrator, database, **kwargs):
+    migrator.drop_columns('users', ['support_logs']) 
+    """
+    Write your rollback migrations here.
+    """