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     <p>This system has been implemented due my inbox being destroyed by an influx of tech support and review requests. Between emails, video comments and unsolicited Facebook messages I could easily do tech support full time, which means no time left to actually make videos. I feel it’s better for me to help many people with a video than to spend significant time trying to help individuals one on one.</p>
     <p>With this in mind, please consider these guidelines before trying to contact me:</p>
     <ul>
-        <li>I don’t offer personal technical support, paid or otherwise, to the general public, Patrons, anyone. Please do send such requests, you will not receive a reply.</li>
+        <li>I don’t offer personal technical support, paid or otherwise, to the general public, Patrons, anyone. Please do not send such requests, you will not receive a reply.</li>
         <li>Feel free to request or suggest a video, but there are several boxes that much be ticked for me to make a video. Just because a topic is important to one person, there is no guarantee it will appeal to or be helpful for a wider audience. If I receive frequent requests from a variety of people on a given topic, the chances of a video increase.</li>
         <li>I don’t do any paid/sponsored videos. This includes manufacturers of channel relevant products making payment or unrelated sponsored segements (VPNs, etc). Independence is key in delivering an unbiased and honest opinion. Products are often provided for free for review/testing and this is communicated in the video and the video description. Any contact offering payment or financial incentive will be ignored.</li>
         <li>I am not interested in joining any partnership programs for ‘influencers’/content creators. I believe in creating the best videos I can and letting the channel grow naturally.</li>