mirror of
https://github.com/acemod/ACE3.git
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50 lines
2.2 KiB
Markdown
50 lines
2.2 KiB
Markdown
---
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layout: wiki
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title: How to report an issue
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group: user
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order: 10
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parent: wiki
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---
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### Before reporting
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If you've found an issue with ACE3 please make sure that ACE3 is really the cause of the problem. To do this try to reproduce the issue with using only `@cba_a3` and `@ACE3` on a newly created mission.
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<div class="panel callout">
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<h5>Please note:</h5>
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<p>It's not a valid to simply remove <code>@ACE3</code> from the mod list to confirm that ACE3 is the culprit.</p>
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<p>If the error happens when using a <b>third-party mod</b> contact the author of the appropriate mod and report the issue there.</p>
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</div>
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### Reporting the issue
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Head over to the <a href="{{ site.githubUrl }}/issues" target="_blank">ACE3 GitHub issue tracker</a> and press the <a href="{{ site.githubUrl }}/issues/new" target="_blank">"New issue"</a> button in the top right corner. Add a descriptive title and copy the following issue template in to the text area:
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```
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ACE3 Version: 3.x.x
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**Mods:**
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* @cba_a3
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* @ace3
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**Placed ACE3 Modules:**
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* *Add the list of modules you have placed on the map. Use 'None' if the error occurs without using any modules.*
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**Description:**
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*Add a detailed description of the error. This makes it easier for us to fix the issue.*
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**Steps to reproduce:**
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* *Add the steps needed to reproduce the issue.*
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**Where did the issue occur?**
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*A possible answer might be "Multiplayer", "Singleplayer"*
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**RPT log file:**
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*Add a link (pastebin.com) to the client or server RPT file.*
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```
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A video of the issue might be helpful in resolving it faster.
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