DisplayMagician/.github/ISSUE_TEMPLATE/bug_report.md
2021-11-07 21:21:11 +13:00

2.1 KiB

name about title labels assignees
Bug report Create a bug report to help us fix something broken in DisplayMagician bug terrymacdonald

Describe the bug A clear and concise description of what the bug is.

To Reproduce Steps to reproduce the behaviour:

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. See error

Expected behaviour A clear and concise description of what you expected to happen.

Screenshots If applicable, add screenshots to help explain your problem.

Reporting Logs If DisplayMagician starts:

  • Open DisplayMagician and perform whatever actions are needed to make the bug occur.
  • Click on the Settings button on the main DisplayMagician window
  • Click on 'Create a Support Zip File' button
  • Save the Support Zip File on your computer.
  • Come back here, and upload the Support Zip File through your web browser and attach it to this issue.

If DisplayMagician does not:

  • Open a terminal window and run C:\Program Files\DisplayMagician\DisplayMagician.exe --trace to create a TRACE-level DisplayMagician.log file.
  • The above command will create a DisplayMagician.log file in C:\Users\<yourusername>\AppData\Local\DisplayMagician\Logs which should contain a LOT of detailed TRACE level log entries.
  • Come back here, and upload the DisplayMagician.log file through your web browser and attach it to this issue.
  • Also attach the following files to this issue:
    • C:\Users\<yourusername>\AppData\Local\DisplayMagician\Profiles\DisplayProfiles_2.1.json
    • C:\Users\<yourusername>\AppData\Local\DisplayMagician\Shortcuts\Shortcuts_2.0.json
    • C:\Users\<yourusername>\AppData\Local\DisplayMagician\Settings_2.0.json

Enviroment (please complete the following information):

  • Windows Version: [e.g. Win10]
  • DisplayMagician Version [e.g. 1.1.0]
  • Video Card: [e.g. Asus NVIDIA GTX1070]
  • Number and make/model of monitors: [e.g. 2xDell UH2718H, 1x LG G27U17D]
  • Date of last video driver update: [e.g. 2021-02-15]
  • Date of last windows update: [e.g. 2021-02-15]

Additional context Add any other context about the problem here.